Our Policies

Our Policies

Reservations:

Reservations during Oktoberfest (October 4, 5, 11, 12, 18, 19) and all days in December require a deposit in the amount of first night room + tax. A 2 week cancellation policy applies to those dates. Furthermore, reservations made on these dates are subject to a deposit of first night's room and tax. Cancellations inside of the 2 weeks results in a forfeiture of the deposit.

Our Inn has a 72-hour cancellation policy on all dates except for Oktoberfest and December. You may cancel free of charge before 72 hours of your arrival. After 72 hours, you are responsible for the first night plus tax.

Exception includes the Four Bedroom Condo. This condo has a one month cancellation, and subject to a deposit equal to the first night’s stay at the time of booking for any date. Cancellation made inside the one month will result in forfeiture of the deposit.

Leavenworth is a winter destination.

When making a reservation in the winter months, please prepare for snowy conditions. Traction tires are always advised. We will uphold our cancellation policy. Exceptions are made when both mountain passes are closed for more than three hours. For the most updated conditions visit Washington’s department of transportation website.

Cancellation Policy:

Oktoberfest weekends and the month of December have a two week cancellation policy. Reservations made on these dates require a deposit equal to the first night's stay plus tax. Cancellations inside of the two week period result in forfeiture of the deposit. Cancellations made outside of two weeks receive a refund of the deposit in full.

All other dates have a 72 hour cancellation policy; canceling within the 72 hours will result in a forfeiture of the cost of the first night plus tax.

If you have booked through a third party, you will need to contact the source for cancellation and amendments to your reservation. 

Leavenworth is a winter destination.  Please plan ahead for potential snowy conditions.  Traction tires are always advised.  If both mountain passes are closed for more than 3 hours, guests are not responsible for cancellation fees.  Please refer to www.wsdot.gov for mountain road conditions.

We are looking forward to your stay with us and if there are any questions, please give us a call. 

The Alpen Rose Inn welcomes your dogs!

We are a dog friendly hotel with additional fees depending on room type.